A VR Walkthrough of the RTS Link, Before It Opens

The Brief

The RTS Link is the new cross-border rail line between Bukit Chagar in Johor Bahru and Woodlands North in Singapore. MRT Corp is the owner of the project on the Malaysian side. With the line close to opening, MRT Corp wanted visitors at Transport Expo Asia 2026 (TXA), held at MITEC, Kuala Lumpur from 20 to 22 October, to see more than renders and a scale model.

The brief was simple to say and harder to deliver: let people experience the RTS Link as a passenger, before any passenger can. That meant two jobs in one. A showcase for the expo floor, and a practical guide to how the journey to Singapore will actually work.

What We Built

We built an immersive VR walkthrough of the RTS Link passenger journey, set inside a realistic recreation of the station. Visitors put on a standalone VR headset and are met by a virtual guide, who walks them through the trip one step at a time:

1. Prepare fare payment
2. Scan fare payment at the gates
3. Security screening
4. Malaysia immigration
5. Singapore immigration
6. Board the train

Each step appears as a floating guide in the space around the visitor, so they always know where they are in the journey and what comes next. Clearing both countries' immigration before boarding is the part most people don't expect, and VR shows it far more clearly than a leaflet can. The experience ends on the platform, with the train doors open.

On the Expo Floor

VR at a busy expo has one weakness: only one person can see what's happening. We solved that by mirroring each headset live to a large screen at the booth, so the queue, the people around the booth, and the press could follow every step alongside the person wearing the headset.

Our team ran the experience on-site across the expo, fitting headsets, guiding first-time users, and keeping sessions short enough to keep the line moving. The booth drew a steady stream of industry visitors, officials, and media throughout TXA.

Why It Had to Be VR

A cross-border trip has a lot of steps, and most of them happen in places the public hasn't seen yet. A video can show a station. VR puts you inside it, at real scale, with the gates in front of you and the guide beside you. Visitors leave knowing the sequence, not just having watched it.

The same walkthrough can keep working after the expo, as an onboarding guide for first-time riders, a training tool for station staff, or a stakeholder preview for future lines.